Still put a piece of paper into a sleeve and give it to the customer and call it a CD? It might be old fashioned but many institutions still handle nonnegotiable CDs much like they handled the negotiable instrument of days gone by. As we transition from the traditional Certificates that are negotiable to the signature card contract certificates of deposit, what rules apply and what do not anymore? Let's look at the procedures which might not make sense anymore such as Loss of CD Affidavits. It might mean that you need signatures of all parties and not just the one opening the account. Old school might not work in today's legal and regulatory environment. Let's look at our CD rules, procedures and ownership issues that may need to be revamped for 2017.
- What is a CD in 2017? Do we need to issue statements on CDs?
- What disclosures should we give when we open a CD? What maturity notices?
- Can the financial institution offset a CD?
- Can the names on a CD be changed?
- What happens on a CD secured loan with a pay on death?
- What notifications do we have to send for a "change in terms" under TISA?
- Can we waive CD penalties? Can a penalty be waived for certain circumstances?
- What happens when the accountholder loses a CD? Do we still do loss of CD affidavit?
- What is meant by paperless CDs?
- Do we have to have all the owners sign a CD? Is that true for insurance purposes?
- How do we issue the check when we cash a CD?
This informative session is for customer service representatives, new accounts, member service representatives, branch manager, branch administration, officers and anyone who handles or manages deposit accounts.
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 27 years of combined teaching and banking experience.
MBA Member Price: $265
On-Demand Price: $295
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